We handle your personal information responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

 

When you shop with us, we may collect:

• Your name, billing address, and delivery address

• Email address and phone number

• Order and purchase details

• Payment information (handled securely by trusted payment providers)

• Basic website usage data, such as IP address and browser type

 

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases

• Handle returns, refunds, or customer support queries

• Improve our website and services

• Meet legal and regulatory requirements

 

We only share your information with trusted third parties such as:

• Payment processors

• Delivery and logistics partners

• Website and hosting service providers

 

We never sell or trade your personal data.

 

We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse.

 

We keep your personal data only for as long as necessary to meet legal, accounting, or business obligations.

 

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request corrections or deletion

• Restrict or object to certain types of processing

• Withdraw consent at any time

• Make a complaint to the UK Information Commissioner’s Office (ICO)

 

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